90% AI, 10% Me: How to Escape Operator Mode and Scale Your Business with Vanessa Alfaro
You're not behind on technology. You're buried in tasks that no longer require a human — and every one of them is stealing the part of your business only you can do.
In this episode of QueenMode, Ana sits down with Vanessa Alfaro — founder of seven companies across three countries, who started at twenty-two in Venezuela with fifty dollars and a computer — to talk about the Post-it note that runs her entire business: 90% AI, 10% me. They get into why delegation is a mindset problem before it's a technology problem, why the founder has to move first, and how the leverage you've been waiting on has almost nothing to do with prompts and everything to do with clarity.
What You'll Learn
- Why AI adoption fails when it starts anywhere but the top — and what changes when the founder moves first
- Why delegation is a mindset issue: if you can't hand work to a person, you won't hand it to a machine either
- The band-aid vs. the long-term solution — how to stop the bleeding without sliding back into survivor mode
- Why "I don't have time to learn this" is almost never about time
- How to work higher instead of harder, and why communication and imagination are the only levels worth your hours
Key Quote
"People believe that AI is going to make you less human. On the contrary — it's the complete opposite. Trinity can send an email, Trinity can handle my calendar. Trinity cannot come here and be fully present with you. That's my job now."
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Stuck as the engine of everything? The Operator Trap scorecard shows you exactly where your business is running you — and what it takes to take the crown back: https://dranacastilla.com/operator-trap/
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Transcript
I scheduled this podcast, this conversation,
Speaker:with your assistant Trinity and it wasn't until about three emails
Speaker:in that I realized Trinity is not a person.
Speaker:I didn't realize it at first, but then eventually I caught on and that was amazing.
Speaker:people believe that AI is gonna make you less human.
Speaker:my God. On the contrary,
Speaker:the opposite. Yeah.
Speaker:it's totally
Speaker:the opposite.
Speaker:in my company, the way that we think about is that what is that AI
Speaker:can do first before we do it?
Speaker:Or what is that AI can do first that can do better than us?
Speaker:And then what are the other things that we need actually our human brain
Speaker:and our time to do? So that's how Trinity came along
Speaker:Yes. Yes.
Speaker:can send you an email. Trinity can
Speaker:handle my calendar. Trinity cannot come here and talk to you.
Speaker:And I'm fully present here with you.
Speaker:I'm not concerned that my emails,
Speaker:my calendar, my things are not being taken care of.
Speaker:Because Trinity, my AI, is doing that.
Speaker:talking to someone, being present,
Speaker:going a phone call with my investors,
Speaker:talking to my team, AI cannot do that.
Speaker:that's my job right now, and that's something that AI.
Speaker:cannot do.
Speaker:What's up, Queen? I'm Dr. Anna Castilla,
Speaker:orthodontist, author, speaker,
Speaker:unapologetic dream chaser, and yes,
Speaker:I took my business from flatlining to an eight-figure exit in just eight years.
Speaker:But spoiler alert, I didn't get there by playing a safe.
Speaker:I broke rules, I made bold moves,
Speaker:and I became the woman my younger self was waiting for.
Speaker:Mode is your weekly dose of fear strategy,
Speaker:unfiltered truth, and mindset shifts that will have you leading,
Speaker:growing, and living like the powerhouse you are without burning out or selling out.
Speaker:So if you're done playing small and ready to rise,
Speaker:welcome home.
Speaker:Before we get into my conversation with Vanessa Alfaro,
Speaker:let me tell you why I'm so excited about this one.
Speaker:Vanessa is a dynamic entrepreneur,
Speaker:an AI innovator, and a real estate investor who has founded seven successful
Speaker:companies spanning three countries with revenues in the seven to eight figure range.
Speaker:But here's what you have to understand about where she started.
Speaker:Vanessa began at 22 years old in Venezuela with $50 in her pocket
Speaker:and a computer. From nothing, a humble family,
Speaker:a mother who taught school, a father who never finished high school,
Speaker:she built one of the largest marketing companies in her country,
Speaker:eventually managing over 2,500 employees.
Speaker:Today she's known for her expertise in multifamily real estate syndication.
Speaker:having helped her firm, Venus Capital,
Speaker:grow to over $100 million in assets under management by focusing
Speaker:on emerging markets and tech-driven solutions.
Speaker:She's also the founder of Luna X AI,
Speaker:a company that empowers businesses to integrate AI into their operations,
Speaker:transforming how they make decisions and how efficiently they run.
Speaker:And unlike so much of the noise out there,
Speaker:Vanessa works with the small and medium sized businesses most of you are building,
Speaker:not just the corporations. a recognized speaker and educator in both real estate and
Speaker:~ She shares how to leverage AI to revolutionize entire industries.
Speaker:She's a member of the Forbes Business Council and has been featured
Speaker:in publications like Tent Paths for her exceptional achievements.
Speaker:Here's why Vanessa matters to me.
Speaker:She's not a technologist who stumbled into business.
Speaker:She's a founder who refused to stay in operator mode,
Speaker:and she used AI as the leverage to get out.
Speaker:She calls herself a visionary,
Speaker:not an operator. And when you hear how she thinks,
Speaker:90% AI, 10% her, you'll realize this was never really
Speaker:a conversation about technology.
Speaker:It's about buying back your time,
Speaker:your presence, and your life. Let's get into it.
Speaker:Okay, Vanessa. actually so excited to have you here today on Queen Mode
Speaker:and have this conversation with you.
Speaker:I know that you have been on both sides of the fence.
Speaker:in Venezuela, you had
Speaker:Your marketing company and you were managing over 2,500 employees.
Speaker:And now with your new companies,
Speaker:Venus Capital and Luna XAI, they are AI first companies.
Speaker:So I know that you've seen both sides of things,
Speaker:and I am excited to hear your comments on that.
Speaker:I think you have a lot of great things to say to our audience.
Speaker:I have to confess something to my listeners.
Speaker:I scheduled this podcast, this conversation,
Speaker:and I scheduled it with your assistant Trinity and it wasn't until about three
Speaker:emails in that I realized Trinity is not a person.
Speaker:I didn't realize it at first, but then eventually I caught on and that was amazing.
Speaker:tell the audience who Trinity is and why you hand over your calendar
Speaker:and your inbox to her.
Speaker:Sure, as you said, my companies are AI first.
Speaker:four years ago we started the transition that AI was going to go for us
Speaker:in both of our companies. And I decided that everybody that was coming
Speaker:to work with us needed to embrace this mission of being AI first.
Speaker:and the reason for that is because
Speaker:Well, one of my favorite words is actually leverage,
Speaker:So in a company, when you are a founder,
Speaker:~ you want to leverage, of course,
Speaker:that's how you get out of the operator mode,
Speaker:but when you want to leverage,
Speaker:your first goal is to leverage on a human,
Speaker:And at this point right now, in the times that we're living,
Speaker:we not only leverage with humans,
Speaker:we also leverage with machines.
Speaker:And what is called now AI is like a machine that is thinking,
Speaker:that is learning, and that is able to do things for you.
Speaker:So in my company, the way that we think about is what is that AI
Speaker:can do first before we do it?
Speaker:Or what is that AI can do first that can do better than us?
Speaker:And then what are the other things that we need actually our human brain
Speaker:and our time to do? So that's how Trinity came along about probably two years ago.
Speaker:and I name all my AI employees,
Speaker:I have a name for them, so we clearly can understand So we have
Speaker:an organization with four humans and then we have all these AI agents that
Speaker:has specific jobs.
Speaker:Just they are not persons, they are AI employees.
Speaker:so we have different names so we can understand we were talking about.
Speaker:So Trinity is my executive assistant.
Speaker:And to answer your question, two years ago,
Speaker:~ I have an amazing executive assistant,
Speaker:and we started seeing how several of the things we could handle to AI.
Speaker:And this amazing executive assistant,
Speaker:she was
Speaker:super expensive. she lived in Miami.
Speaker:So she was very expensive. And she was a lot reaction of passing
Speaker:her things to AI. I feel that she felt that fear that she was not going
Speaker:to be needed. things that she was doing with being passed to AI.
Speaker:And at the end we we have to let her go.
Speaker:Not because
Speaker:We didn't need her, we didn't want her.
Speaker:It's just because she didn't want to pass the things that she didn't have
Speaker:to do to AI. So we build Trinity my executive assistant,
Speaker:and she's able today to do 90% of the things that
Speaker:my ex executive assistant was doing at that time.
Speaker:And one of the things is answering emails,
Speaker:checking on my calendar, building and moving things around,
Speaker:~ making sure that I show up on time
Speaker:to this event she did a research on you and your podcast,
Speaker:what are things that I need to know before I jump up the podcast.
Speaker:She does my bookings for my podcast events too.
Speaker:So it's like a human is just an AI.
Speaker:And when did you feel like, after you implemented and built Trinity,
Speaker:okay, this is working? 'cause yeah,
Speaker:imagine that at first you're like maybe you didn't know it was gonna work or not,
Speaker:but after you got her going, when did you realize like,
Speaker:okay, this is really working for me?
Speaker:Well, my company, Luna X AI, is a company that is focused on AI.
Speaker:That's what we do. Okay, we teach,
Speaker:Mm-hmm.
Speaker:we build AI agents. So we have since the beginning,
Speaker:knowing how to build AI agents,
Speaker:but it was very complicated, to build something like this.
Speaker:So the first one that we built,
Speaker:it was very complicated. it took us probably
Speaker:whole day or two days just to build all the automations and it was working okay just
Speaker:okay but it was helping then ~ i would say at the beginning of 2025
Speaker:ai agents started to become something more real because then
Speaker:we have ai building the whole automations
Speaker:to make an agent
Speaker:And when I'm say agent for people that is listening that is not familiar with
Speaker:the term, I mean an AI that is able to follow instructions and a goal,
Speaker:like an employees. I always say to people,
Speaker:forget about agents, forget about AI,
Speaker:forget about all the terminology.
Speaker:Think about a human. If you have a human that you want to hire to do a job,
Speaker:you have to train that human. You have to explain what is a job description.
Speaker:And then you have to qualify, you see what the skills are this human has
Speaker:in order to make her able to do this job.
Speaker:And you have to train her, and then you have to give her access to your things,
Speaker:your computer, your logins, things like that.
Speaker:about that with
Speaker:It's the same thing.
Speaker:a human. It's exactly the same thing.
Speaker:You're gonna train them, but now it's way easier to build that.
Speaker:A someone can do it for you, or you can do it in a day,
Speaker:too, but it's extremely easy to do it.
Speaker:And it's working better, you just have to do the training as well,
Speaker:right? So like with a human, they will have some questions and you will correct them
Speaker:and say, like, I don't like this,
Speaker:I want you to do this different.
Speaker:And I would say that probably two weeks.
Speaker:back and forth communication with your AI agent,
Speaker:The
Speaker:it will make it clear okay for them what to do.
Speaker:Got it. And before we go any further,
Speaker:I want to ~ correct something.
Speaker:because I think people maybe get this wrong about you.
Speaker:when someone sees your companies,
Speaker:right, the life you've built, everything you have right now,
Speaker:maybe they think you always had this.
Speaker:And tell me where you actually started.
Speaker:And the reason I'm asking is because
Speaker:I think maybe someone listening and hears,
Speaker:okay, she has an executive assistant that's an AI,
Speaker:must be nice, she has resources I don't have.
Speaker:what would you say to her? And,
Speaker:what did you have that money can't buy?
Speaker:I think was a huge, huge desire.
Speaker:~ when I started four years ago with my company,
Speaker:Luna XAI, I was not a data science.
Speaker:I was not a coder. I was just an entrepreneur,
Speaker:a visionary that saw something that I believe is gonna change the world.
Speaker:It is changing the world right now.
Speaker:It
Speaker:is, yeah. Yeah.
Speaker:But it's going
Speaker:to change the world further. And in my perspective,
Speaker:very positive. So I saw that, and that's when I saw the opportunity
Speaker:for our companies. For my company,
Speaker:the real estate, I have a private equity firm,
Speaker:which is Venus Capital Partners.
Speaker:And I saw the opportunity, this is gonna be a game changing for
Speaker:our private equity firm company.
Speaker:So that's how I started using it.
Speaker:~ after that my partner and I decided to build Luna X AI
Speaker:to help other people to learn how to do it for their own companies.
Speaker:And then we started a consulting part of the company.
Speaker:But I am not technical person.
Speaker:I cannot even set up my own phone.
Speaker:Okay. But I can use AI agents,
Speaker:I can build agents and Trinity,
Speaker:Which is my executive assistant.
Speaker:And if you call me, actually Trini answer my phone.
Speaker:If if I'm in the podcast, Trini can have a conversation with you.
Speaker:Trinity is one, but we do have probably more than fifty AA agents working
Speaker:in our companies. We have Morpheus,
Speaker:we have Victor, we have we have the whole Matrix movie inside
Speaker:Yeah.
Speaker:but you didn't start with all this.
Speaker:tell me about, where you started in Venezuela.
Speaker:you didn't start having ~
Speaker:~
Speaker:all the AI agents, you didn't come from money,
Speaker:you didn't come from, ~
Speaker:Yes.
Speaker:all of these things, Can you talk a little bit about that?
Speaker:Yes, yes, yes, of course. well right now I manage these two companies.
Speaker:I manage more than a hundred million dollars of investors' money
Speaker:in our private equity firm. but I came here from Panama about almost
Speaker:15 years ago. and in Panama I had two other companies too.
Speaker:And before that, I moved to Panama from Venezuela,
Speaker:which is where I was born.
Speaker:in Venezuela. And in Venezuela I started when I was twenty two,
Speaker:twenty-two years old with again a huge
Speaker:Super Yan.
Speaker:a huge desire of doing something and probably what it is right now,
Speaker:fifty dollars on my pocket and a computer.
Speaker:And I just started, from nothing.
Speaker:my family is very, very humble.
Speaker:my mom is a teacher. My dad never graduated even from high school.
Speaker:but I always wanted to be an entrepreneur.
Speaker:I always had this idea that I wanted to build something.
Speaker:I just don't want to be a W-2 employee.
Speaker:And there is nothing wrong with that.
Speaker:We need W-2 employees. We need
Speaker:Right.
Speaker:people working with us. That's how we leverage.
Speaker:But it was just not in me.
Speaker:It just wasn't for you.
Speaker:It was just not for me. So I decided and I didn't know where it was gonna go.
Speaker:But after at 22, I started this small company.
Speaker:I found one client and it grew to 2,500 employees.
Speaker:It was one of the biggest marketing companies in my country at the time that
Speaker:my ex-husman was kidnapped. My daughter was at the risk of being kidnapped.
Speaker:I had security people with me and I was like,
Speaker:you know what, I'm out of here.
Speaker:And that's when I decided to move to Panama.
Speaker:And that was the trigger. yeah.
Speaker:What an amazing journey. And yeah.
Speaker:Okay, so you have a phrase that I love.
Speaker:you don't know what you don't know.
Speaker:So tell me why can't founders see about their business until they get
Speaker:out of the every day-to-day, like the operator mode.
Speaker:Yeah, I leave for that phrase.
Speaker:Because what happened is that when we are in our business,
Speaker:like we are just so focused, in what we're doing that we don't just step back
Speaker:and try to see a little bit of the big picture.
Speaker:And when
Speaker:Yes.
Speaker:we actually go and see the big picture,
Speaker:it is interesting, but you're seeing your big picture.
Speaker:Even your big picture is limited for the experience that you have,
Speaker:for the values that you have, for the behavior that you have,
Speaker:for the day-to-day that you have.
Speaker:and you know, there is this pie of knowledge.
Speaker:Okay, I don't know if you're familiar with that,
Speaker:I don't remember the name, but it is called the pie of knowledge.
Speaker:And in the pie of knowledge, it's showing you that there is 20% of
Speaker:the things that you know.
Speaker:So in the whole universe of knowledge,
Speaker:there is in your brain. 20% of things that let's say that you know,
Speaker:and then there is probably 10% of things that you know that you don't know.
Speaker:Like for example, I know that I don't know how to speak Japanese,
Speaker:and I don't know how to speak what this means,
Speaker:and I know that I don't know where this country is.
Speaker:So there is certain things that you know that you don't know.
Speaker:But there is more than 70% that you don't know that you don't know.
Speaker:sometimes, when you get into this discovery mode and
Speaker:you get into that 70%, okay, and you know how do you get into that 70%?
Speaker:Do you know how? When you
Speaker:Yeah. Tell me.
Speaker:say, when you discover something and you say,
Speaker:wow, I didn't know that.
Speaker:It's not you didn't
Speaker:Makes
Speaker:know that. It's that you didn't know that you didn't know.
Speaker:And that is expanding that percentage of things that you know that you didn't know.
Speaker:And now you have something else that you didn't know that you didn't know.
Speaker:moved from that 70% there. And when you say like,
Speaker:wow, I didn't know that, that's when you're passing from this bucket
Speaker:to this other bucket, and that's when your knowledge is start actually expanding.
Speaker:It was there, you didn't know that you didn't know.
Speaker:And that's one of the things that I love about AI,
Speaker:Anna. It's helping us to see things that you didn't know that you didn't know.
Speaker:And I discovered this all the time.
Speaker:Okay, all the time, like every day,
Speaker:like even yesterday, I was in a conversation with an AI,
Speaker:and I was like, wow, I didn't know this.
Speaker:It was so cool.
Speaker:As an entrepreneur, we spend so much time in our own head.
Speaker:Yes. Or as people really, 'cause we have our businesses,
Speaker:our personal lives, kids, family,
Speaker:all these things. when you discover that when you have that moment
Speaker:of that you didn't know what you didn't know,
Speaker:do you purposely try to go into that space,
Speaker:into that seventy percent?
Speaker:Most of the time a human does not.
Speaker:Okay. So usually when you discover something that you didn't know you didn't know,
Speaker:usually is because either you're reading something,
Speaker:or either you're listening, but you cannot find specifically something that
Speaker:you didn't know. It's very, very strange.
Speaker:Unless you're specifically trying,
Speaker:in this case with AI, trying to find that piece that you didn't know.
Speaker:and that wasn't the things that that I love about AI.
Speaker:AI has all the knowledge. All the knowledge available.
Speaker:It's there. ~ So
Speaker:Yeah.
Speaker:but when you're talking to AI,
Speaker:if you are inside your head too,
Speaker:and that's when you get BS with AI,
Speaker:then it's gonna
Speaker:Mm-hmm.
Speaker:go inside on the knowledge that you have.
Speaker:But if you push AI to tell you what you didn't know,
Speaker:and one of my favorite questions is tell me what I'm not asking you.
Speaker:Tell me what I'm not seeing. Tell me what I'm not seeing.
Speaker:gonna use
Speaker:Yeah. I want AIs to push me on the edge of what I don't know.
Speaker:And I also ask them, tell me what I'm not asking you to do that you can
Speaker:do because I don't know. And then sometimes surprise me and say,
Speaker:like, I can do this for you. I was like,
Speaker:why didn't you think about that?
Speaker:Why didn't you tell me?
Speaker:~ Yeah. No,
Speaker:that's great. And you know, I imagine that that brings insights for you,
Speaker:for your business, you know, maybe solutions that you didn't think
Speaker:you could or things that you didn't think were available,
Speaker:resources for your business as well.
Speaker:Or even for your life.
Speaker:I know think of
Speaker:think about this and for my life too,
Speaker:definitely. I use it
Speaker:Yeah.
Speaker:on my personal life. I have my personal assistant to help me with my kids
Speaker:and more and more I see that what I have it would be so much helpful
Speaker:for moms as well. Because we as a mom,
Speaker:we also need assistance too.
Speaker:Yeah.
Speaker:We do. ~ but imagine Anna if this power that we have.
Speaker:As a founders or as a visionaries,
Speaker:like this superpower of understanding how to work with AI,
Speaker:all our employees has it. how
Speaker:Right.
Speaker:how great would be for your company if this superpower you
Speaker:can extend that to all our employees,
Speaker:and that's why it's so important for me that everybody that comes and works with
Speaker:us understands our mission of being AI first.
Speaker:even our BAs we have a couple of BAs from the Philippines as well.
Speaker:Okay,
Speaker:Mm-hmm.
Speaker:one for each company. I always tell them,
Speaker:like, you're gonna do great in this company every time you come to us and tell us,
Speaker:hey, I found something that I don't have to do anymore,
Speaker:that AI can do it.
Speaker:It is totally a contrary of what someone will think about on AI.
Speaker:Yeah, yeah.
Speaker:Hey, if AI is gonna
Speaker:do this, I'm gonna lose my job.
Speaker:In our company's completely the opposite,
Speaker:because that means that this person can upgrade of just that time,
Speaker:you you don't need it anymore.
Speaker:And AI can do it for you. So what are you gonna do next?
Speaker:how can you use it for the company?
Speaker:And then if you can use AI to say,
Speaker:hey.
Speaker:I don't need to do this anymore.
Speaker:AI can do it for us. But also I can do this for the company.
Speaker:What amazing would be.
Speaker:So I love that
Speaker:you said I love that you said that because I think that's always of course
Speaker:a big fear that, what's gonna happen to my employees?
Speaker:My employees are like my family,
Speaker:I don't want to get rid of them necessarily,
Speaker:don't wanna lose the human touch with all these objections.
Speaker:what I just heard you say is, not just for the founder,
Speaker:like, hey, what can AI do for me so that I can strategically think,
Speaker:but also for your employees.
Speaker:for them to discover what things they can hand over to the AI so that they
Speaker:can become better employees and they can become more strategic employees
Speaker:for your business, for your company.
Speaker:So to make them better, to liberate them from everyday tasks or things that they
Speaker:could be handing over. So I I really like that.
Speaker:Yes, I and it
Speaker:has to start with the founder,
Speaker:always. A company
Speaker:Course.
Speaker:is never gonna embrace AI and leverage the right way with AI.
Speaker:It's start with the bottom. It has to start at the top.
Speaker:Always with the mindset of the visionary,
Speaker:the owner, understanding that it has to go all the way down because otherwise
Speaker:it won't work.
Speaker:Yeah, no, no, it has to definitely start with a leader.
Speaker:So on that note, I have a list here of some of the common objections that I hear,
Speaker:you and I spoke before a little bit and talked about this.
Speaker:one is, People saying, I don't have time to learn AI.
Speaker:What would you say to that?
Speaker:My God, that is my favorite one.
Speaker:I don't have time to do that's my
Speaker:good.
Speaker:favorite one. Because I'm gonna ask you this.
Speaker:Ana, if I ask you right now,
Speaker:what is your biggest dream? Like the thing that you wanted for 20 years,
Speaker:you have been thinking about it.
Speaker:And I said, Ana, I have this magic wand And this is gonna give you what you want.
Speaker:And you say, Ana will say.
Speaker:How exciting. Yes, I want the magic wand Right?
Speaker:Is that true? Okay. Now I'm gonna tell you,
Speaker:Yes, of course. Yeah, bring it.
Speaker:okay,
Speaker:Ana, you have to drive here. It's gonna take you,
Speaker:you know, a month. You have to take a flight,
Speaker:you have to coordinate, and you're gonna take the magic wand You have been wanting
Speaker:this for 10 years. It's gonna take you a month because you have to travel.
Speaker:And then you say, you know what,
Speaker:Vanessa, I don't want it. I don't want it anymore.
Speaker:I don't have time. I don't have time to go to get it.
Speaker:Okay. So I always give this example,
Speaker:because I say number one, if that's something were to give you what you want
Speaker:and you really want it, you would go and get it.
Speaker:I was like,
Speaker:Yeah.
Speaker:What a month? I would take that flight tomorrow.
Speaker:And I would go and grab that magic wand tomorrow,
Speaker:Vanessa.
Speaker:I have been waiting for this for 10 years.
Speaker:I want it. And I want it right now.
Speaker:And I will take the time and I will clear my calendar to get that magic wand
Speaker:So I think that the problem with people say that is that either don't
Speaker:really want it. You don't really believe that you can have it or you deserve it.
Speaker:So that's why you want to stay doing the same thing.
Speaker:over and over. And I have another story for you,
Speaker:if you if you may. Can I can I tell you a story?
Speaker:Tell me. Yeah, tell me.
Speaker:Okay. This is my favorite
Speaker:story. And it's the story of the fly.
Speaker:It's my favorite story. And I talk about this with every time I give
Speaker:a mindset section with my AI company because adapting AI is
Speaker:a a mindset thing too. It's
Speaker:It is, yeah.
Speaker:a mindset shift that you have to have.
Speaker:so this is the story of a fly,
Speaker:and the fly is trapped in this room.
Speaker:And the fly looks at the window,
Speaker:and it says, I want to get outside because I'm trapped in this room.
Speaker:And the fly goes and stops in the window and starts bumping at the window,
Speaker:and bumping at the window and bumping at the window.
Speaker:And the fly was to go out so hard,
Speaker:like she really had to decide to get out.
Speaker:And but the only thing that she knows is to bump.
Speaker:Into that window over and over and over and over.
Speaker:And he did it so much, that the only thing that she got was to get tired until
Speaker:she died because she wanted to get outside.
Speaker:Now the fly never realized that if she had turned around
Speaker:and looked at the other side, there was an open door.
Speaker:And it would have taken her only to fly from that window.
Speaker:to the open door to get what she wanted,
Speaker:which is to go outside.
Speaker:Yeah. I love it.
Speaker:And I always tell this story because
Speaker:we as a human would really like to bump out the window all the time,
Speaker:to keep doing the same things that we're doing over and over again without stopping
Speaker:and say, Let me turn around and see what I'm not seeing right now.
Speaker:Because maybe there is a solution.
Speaker:And I always say that the AI is the open door right now for so many things that
Speaker:we don't know. And we just have to take the time.
Speaker:like the fly, to fly from one place to the other to get everything that we want.
Speaker:And we just have to take the courage to look around and stop looking
Speaker:at the same place and bumping out of the window and look around and say,
Speaker:there is another direction. And I always say right now,
Speaker:like AI is the open door.
Speaker:I'm glad that you mentioned the word courage because I think there is a
Speaker:lot of fear 'cause you know, as you're telling me the story,
Speaker:I'm like, okay, wait, why is the fly not turning around?
Speaker:You know, she should have turned around a long time ago to see what other solution
Speaker:she could have but she was obviously stuck and fixated on the window.
Speaker:So, I know that a lot of the Queen Mo listeners are doctors or
Speaker:people that have service based businesses.
Speaker:And I know that a big fear is if I use AI,
Speaker:is my business going to be impersonal?
Speaker:Is it gonna lose its human touch?
Speaker:and also, with people in healthcare,
Speaker:another concern is I can't use the AI,
Speaker:or another objection they have is like I can't use the AI because I'm
Speaker:in a regulated field
Speaker:And I gotta worry about HIPAA all those things.
Speaker:what would you say to those flies to so that they
Speaker:Yeah.
Speaker:they have the courage to turn around and look at the door?
Speaker:Well, first of all, there is a lot of HIPAA compliant AIs that you can use.
Speaker:There is a lot of ways to ~ if you wanna use an specific AI or an AA agent
Speaker:to make sure that it's HIPAA compliant.
Speaker:And the industry has changed so much in the last year.
Speaker:I mean, just for you to have an idea,
Speaker:every three months that you are not learning about AI,
Speaker:you miss five years of advantage.
Speaker:Every three months you miss five years.
Speaker:So what the changes in the last year,
Speaker:even for doctors and for private practices have changed so much.
Speaker:Okay, that it's crazy. But I do know a lot of doctors and I do think that
Speaker:the biggest fear is that MDs and doctors are being trained to do something
Speaker:by the book. Very, very, very by the book.
Speaker:If they made a mistake, God forbid someone can die in a surgery,
Speaker:for example. So they're very much,
Speaker:and this is the people that I know that are more strict about following procedures
Speaker:are doctors. And that's why they went to college,
Speaker:the student, for eight years to follow the books or what they say.
Speaker:So it's very hard for them to get out of that mode of like following the one,
Speaker:two, three rules.
Speaker:But that's a change so much with HIPAA compliant products.
Speaker:And in reality, if you don't adapt it right now,
Speaker:in some way, it's gonna come. It's gonna come in your industry,
Speaker:it's gonna come in your company.
Speaker:I do believe that what valuable for people right now and their doctor
Speaker:is the human part, as you're saying.
Speaker:Right. It's the human touch. And I don't think we can replace that right now.
Speaker:But all of the other back end things,
Speaker:we already know that radiologist is a professor that is gonna be over probably
Speaker:in three or four years, for example.
Speaker:patients want to see their doctors,
Speaker:Probably sometimes not because they are the best doctors,
Speaker:it's because they feel that they care the most.
Speaker:and if you are in front of a computer or handling other things and you
Speaker:are too busy to care for your patient and to look at them on the eyes and say,
Speaker:Hey, how are you? How you feel?
Speaker:And you're too busy because you're typing on a computer?
Speaker:Or you have to go in and out? That's what is gonna
Speaker:Yeah. I've ha I've had that happen to me,
Speaker:Yeah.
Speaker:make the difference.
Speaker:it's funny you say that because I have a friend ~ who is an orthodontist
Speaker:and one thing she mentioned to me is that sometimes when she's with her patients,
Speaker:she is there physically but has a hard time being present
Speaker:and connecting because in the back of her head she's thinking about
Speaker:all the things happening at the front office.
Speaker:Or she knows someone's waiting for her to show her how to do something,
Speaker:or all these tests running in her,
Speaker:background. And I think she feels bad about that I know she does,
Speaker:that she can't really be there like present and connect with her patients.
Speaker:why would you say to her?
Speaker:But that's what AI is gonna come,
Speaker:because if you're able to handle all those low level tasks,
Speaker:like right now computers talk to computers.
Speaker:we have been data entry people for the last ten years.
Speaker:That's what we are.
Speaker:Mm-hmm.
Speaker:Like data entry. We just entry data to a computer.
Speaker:that doesn't exist anymore.
Speaker:computers talk to computer. You don't need to data intro information.
Speaker:And there are a lot of things that AI can handle for you.
Speaker:So you can be present. people believe that AI is gonna make you less human.
Speaker:my God. On the contrary,
Speaker:the opposite. Yeah.
Speaker:it's totally
Speaker:the opposite.
Speaker:Like if you ask
Speaker:Yeah.
Speaker:if you ask my kids, and I have five kids,
Speaker:Two weeks ago I was with the kids in Rice University and I was walking with them
Speaker:and I asked my seven year old,
Speaker:you probably wanna come here one day to college and just probably be a doctor.
Speaker:Do you know what she said to me?
Speaker:She said,
Speaker:But
Speaker:I don't wanna come to college,
Speaker:I wanna do what you do. I was like,
Speaker:What I do? You just make phone calls and talk to people.
Speaker:I was like
Speaker:Yeah, I recorded that. I was like,
Speaker:really? Just I talk to people.
Speaker:That's so cute. You just make phone calls and talk to people.
Speaker:I talk to people. And I like that because it's true.
Speaker:I talk to people. That's something that AI cannot do. Trinity can send you an email.
Speaker:Yes. Yes.
Speaker:Trinity can
Speaker:handle my calendar. Trinity cannot come here and talk to you.
Speaker:And I'm fully present here with you.
Speaker:I'm not concerned that my emails,
Speaker:my calendar, my things are not being taken care of.
Speaker:Because Trinity, my AI, is doing that.
Speaker:And so many employees. I have human employees as well,
Speaker:right? The same trust
Speaker:Course.
Speaker:and training we have with our human employees.
Speaker:But talking to someone, being present,
Speaker:going a phone call with my investors,
Speaker:talking to my team, AI cannot do that.
Speaker:So I love that my kids say that.
Speaker:You just talk to people, they believe that that's a job.
Speaker:Yeah, that's my job right now,
Speaker:and that's something that AI.
Speaker:cannot do. It would be terrible if they say like,
Speaker:you're just in the computer, like doing Excel documents.
Speaker:That's something that AI can do.
Speaker:Right, right. That's amazing how
Speaker:So I love
Speaker:the little ones though, they can see that.
Speaker:so you said to me when I last spoke to you that you have a little post-it note that
Speaker:says ninety percent AI and ten percent me.
Speaker:Mm-hmm.
Speaker:why does that need to be somewhere where you can see it at all times?
Speaker:What is it reminding you of?
Speaker:Yeah, I have three posted. That I have it.
Speaker:that was just one of them.
Speaker:I have three.
Speaker:The one that is 90% AI, 10% me is just right there on top of this camera
Speaker:in front of me. I have a wall after this and I have it here.
Speaker:It's 90% AI, 10% me. And it's always to to remind me every time
Speaker:I'm doing something new because I'm so excited about AI.
Speaker:And I have so much opportunities and business opportunities that
Speaker:I'm just not resting right now.
Speaker:my mind is just on and on and on.
Speaker:So I have that as a reminder that every time I'm doing something,
Speaker:just think that if AI can do 90% of that,
Speaker:right? And then I have another one here.
Speaker:I'm it's like do it now. Yes, here.
Speaker:Do it now. Yes,
Speaker:Do it now.
Speaker:do it now. I
Speaker:see it.
Speaker:do it now and this one you're not gonna be able to read there,
Speaker:but it's kind of the same mindset of the 90 ten is higher and not harder.
Speaker:And
Speaker:What was the first word? Higher?
Speaker:higher and not harder is how to think about working higher and not harder.
Speaker:got it. Got it. Yeah.
Speaker:Which is very
Speaker:similar when people talk about working smarter but not harder.
Speaker:instead of saying smarter, I'd say
Speaker:Higher. Okay. So
Speaker:And do you mean that
Speaker:like higher level?
Speaker:higher level. So there are different levels,
Speaker:for example, communication. And this is not by me,
Speaker:by the way, this is by Myro Golden.
Speaker:If you are familiar with Myroder Golden,
Speaker:he talks about the four levels of values.
Speaker:And he said that communication and imagination are the highest levels
Speaker:of you can work in. Communication,
Speaker:if you think about people that get paid for communicating
Speaker:like singers, actors, speakers,
Speaker:like when you communicate,
Speaker:Mm-hmm.
Speaker:and he says that from communication comes creation.
Speaker:that if you if
Speaker:words create, right?
Speaker:if you believe in God or not or whatever,
Speaker:it says in the Bible that when God says to do this,
Speaker:and the human was created and the animals create,
Speaker:he says that for communication
Speaker:those creation. So with your communication,
Speaker:you create things too with other people,
Speaker:etc. And then it's imagination,
Speaker:which is the level when you think something and then you communicate it
Speaker:and then you build it. so those are the four levels of value.
Speaker:So when you think about the lowest level is the level of doing things or acting or
Speaker:probably an assistant doing a something on a computer or typing emails.
Speaker:Those are the lowest levels.
Speaker:Task.
Speaker:Okay. Tasks. So always think about how can you work higher,
Speaker:which is on communicating or imagine.
Speaker:Thinking what are the new businesses that you can do.
Speaker:And now with AI, you can take those concepts too of working higher
Speaker:and translate that to AI. With AI,
Speaker:You can have a partner for imagination because that partner can help you to create.
Speaker:And now AI can also communicate.
Speaker:you can communicate to AI and it just creates things.
Speaker:Think about that.
Speaker:Yes.
Speaker:So before, you will communicate to a human,
Speaker:and you're like, I want to be on a website,
Speaker:and that person will go to the lowest levels and with code and build on this.
Speaker:Now you just communicate to AI and it comes creation.
Speaker:Give me a website, this is what I want,
Speaker:and AI can build it for you. Right?
Speaker:So I think it's the whole
Speaker:Yeah. And so w this
Speaker:concept is a medicine.
Speaker:I love AI too and I'm learning about it a lot right now as well.
Speaker:actually I just came back from an AI conference as I mentioned to you in Arizona.
Speaker:So I know exactly what you mean.
Speaker:But for the listener right now that's Okay,
Speaker:I get it, I believe you, Vanessa,
Speaker:you know, AI can be my thought partner and I can think higher,
Speaker:not harder or you know, not work hard,
Speaker:all those things, but like
Speaker:I just had three people quit this morning and I have ten emails to do.
Speaker:I just don't even have a moment to put makeup on.
Speaker:where should she start? Where w where does she start Monday?
Speaker:Yeah, that's a very good question.
Speaker:If if you have
Speaker:if you have ten three people hiring,
Speaker:I would say don't hire anybody until you see from those three people what AI can do.
Speaker:And then you can probably easily just hire one person what is called human
Speaker:on the loop that has three other or four other employees.
Speaker:Now ~ that's gonna take you either you
Speaker:doing that and if you don't know you need a company like like us
Speaker:or any other consulting company that can come to you and say okay this
Speaker:is what you need let me build it for you you have it running in three
Speaker:or four days but then you need to start the same process that a human which will
Speaker:be the training the two weeks of training you can take that route or you
Speaker:can go back to the emails and just try on the business what I call
Speaker:survivor mode ~
Speaker:Mm-hmm.
Speaker:and just keep doing the same things that you're doing.
Speaker:At the end, what I would recommend if I may,
Speaker:is if you really want to get out of that chaos,
Speaker:you're gonna have a hard time because three people quit and you have
Speaker:all these things in your plate.
Speaker:You need to find what I call the band-aid and the long-term solution.
Speaker:I always talk to my team
Speaker:We have a problem, we need a band-aid,
Speaker:and we have a long-term solution.
Speaker:Don't give me a band-aid without a long-term solution.
Speaker:I don't want band-aid on my business,
Speaker:right? I want long-term solutions.
Speaker:I love that.
Speaker:So the band-aid is I'm gonna go,
Speaker:I'm gonna run, I'm gonna, I'm gonna take care of this for a week.
Speaker:But the long-term solution is I either gonna hire someone to help me
Speaker:to figure out how to move this to an AI,
Speaker:or I'm gonna hire another company that finds me three employees.
Speaker:That's a long-term solution. And you have to run that.
Speaker:You have to make a choice. I think that in the long term it's
Speaker:I I love that.
Speaker:gonna push you.
Speaker:I love that you said that because I tell you when I used to own a practice
Speaker:and I was guilty of doing that where something happens,
Speaker:you wake up and you're like, my god,
Speaker:another problem with an employee or something broke down and we slap on
Speaker:the band aid like you said, but then we just keep going back to our day.
Speaker:We keep going back to our everyday to day instead of saying,
Speaker:Okay, I got this band aid to stop the bleeding,
Speaker:but let me now go and
Speaker:pull myself out and that takes internal leadership I think and I think that
Speaker:one of the things that we don't talk about with AI is that just because we have AI,
Speaker:it doesn't mean leadership goes away.
Speaker:Just because we have AI, it doesn't mean that your standards go away,
Speaker:how you want things to be done,
Speaker:you know, and if you have a hard time delegating to a
Speaker:person or leveraging a human being,
Speaker:you're gonna have a hard time leveraging AI.
Speaker:100%. Mm-hmm. A hundred percent.
Speaker:Right, do you
Speaker:Because
Speaker:delegation is a mindset problem too.
Speaker:It's
Speaker:Yeah.
Speaker:a mindset issue. So if you want to control every detail in your company,
Speaker:you're never gonna trust a human.
Speaker:You're never gonna trust AI either.
Speaker:You just wanna
Speaker:Yeah.
Speaker:have control of everything in your company.
Speaker:So I agree with you. Delegation is a mindset problem.
Speaker:And most of the time is the biggest issue from people from goal from operation to
Speaker:being the best leader that they can or being
Speaker:Mm-hmm.
Speaker:the best CEO that they can is in that delegation.
Speaker:Yeah.
Speaker:Yeah.
Speaker:so I wanna shift gears a little bit,
Speaker:'cause you said that sometimes when you get interviewed that people always ask you,
Speaker:Hey Vanessa, what's the best prompt for Chat GBT or what's the best prompt
Speaker:for Claude? that so low level,
Speaker:you know. ~ where do you see all of this going,
Speaker:in the next couple of years?
Speaker:My God, thank you for asking this question.
Speaker:three years ago when I started going to podcasts,
Speaker:I was the first person in real estate to start talking about AI,
Speaker:and everybody thought that I was crazy.
Speaker:And the question is like, okay,
Speaker:but really, how do you use it?
Speaker:I was like, this is not about how using it right now,
Speaker:it's about how it's becoming. And if you don't get
Speaker:Yeah.
Speaker:it now, if you don't understand it now and you don't get this inside your culture,
Speaker:is you gonna pass by?
Speaker:So three years ago, people always asked me about prompts.
Speaker:It was like, what is the best prompt to get then?
Speaker:And my contrarian thinking was prompts are not going
Speaker:to exist anymore. It was a tendency,
Speaker:I don't know if you remember this,
Speaker:but three years ago, people would say that.
Speaker:the new college career would be prompting engineering.
Speaker:Like you needed
Speaker:Yes, I've heard that.
Speaker:to prompt an engineer. I was like,
Speaker:that's crazy. You would never have to learn prompting engineering because these
Speaker:AI are moving so fast that you just need to communicate with them like
Speaker:humans communicate. So I always say the best prompting is
Speaker:That if you have to talk to a human and you have to be very specific to that human,
Speaker:you want to make sure that that human understands what you want.
Speaker:So that's the best prompting. And I will get slapped back on my ~ my face.
Speaker:Because my God, prompting engineering was was a thing.
Speaker:Like it's not. Okay. It's not at this point.
Speaker:It's just communication. And
Speaker:Pasta.
Speaker:that's it's just that. It's just the best communication.
Speaker:If you're a good communicator,
Speaker:talk about the four levels of of value.
Speaker:If you know how to communicate right,
Speaker:then you can get very good from your AI or very good from a human as well.
Speaker:Right? So if you know how to communicate your ideas,
Speaker:your goals, what you want, your vision,
Speaker:that's what you need from the AI.
Speaker:That's it. That's the best prompting in your need.
Speaker:And AI is able to make a prompt for you,
Speaker:is able to code for you at this point.
Speaker:And we are not even close, we are not even super intelligent.
Speaker:We are not there. but it's just moving so fast and it's so amazing of
Speaker:all the things that we discover every week there is something new that
Speaker:it can get done and it can help you with.
Speaker:So I think that we just need to be a master in communicating correctly,
Speaker:just asking the right question.
Speaker:and if you are an entrepreneur,
Speaker:you're a mom.
Speaker:You're a wife, you know this. It's just about the question that you ask.
Speaker:So it's the same for AI. It's the same.
Speaker:Think that's so great because what I'm hearing you say that in order
Speaker:to take advantage of AI and use AI,
Speaker:you need to have clarity and you need to be able
Speaker:to communicate well. Both of those things are very human things.
Speaker:So in some way, in order to use AI,
Speaker:you have to be more human, right?
Speaker:So yeah.
Speaker:Hundred percent. I have so many
Speaker:people that tells me, you know,
Speaker:I wanna do this. What is the right way to ask AI?
Speaker:And I was like, What do you want?
Speaker:Well I want this, I want this,
Speaker:I want that. Okay, well you're not telling AI that that's exactly
Speaker:So
Speaker:we're overthinking it then. Yeah.
Speaker:Yes, exactly. Just
Speaker:tell them what you want. Just tell them everything that you want.
Speaker:You're telling it to me. While you're thinking how to translate that to AI,
Speaker:you don't need to translate that to AI.
Speaker:You just need to tell them exactly what you want.
Speaker:just to kind of wind it down, talk to me about the payoff,
Speaker:Once you've implemented AI in your businesses,
Speaker:of course in your life as well.
Speaker:your kids think you're just talking to people on the phone for a living,
Speaker:tell me a little bit about that.
Speaker:what has AI done for you personally?
Speaker:well I think AI has changed everything on my life.
Speaker:And in my companies, of course,
Speaker:we are growing with the same amount of people.
Speaker:we don't hire people that we don't need,
Speaker:we just added more employees, but these employees are AI.
Speaker:It doesn't mean that we don't want humans.
Speaker:We want humans, but we want humans that work with AI.
Speaker:So that's on all my companies.
Speaker:In my life, it has taken over so many things.
Speaker:Like I have an AI that is helping me with my schedule,
Speaker:the schedule with my kids, with the calendar that communicate with my husband.
Speaker:Every time I need to do something,
Speaker:the AI is like sending an invite to my husband to make sure that he's aware.
Speaker:or it's explaining things because we both live with our calendar that
Speaker:is helping with our finances or is helping us with research.
Speaker:Like I have different ages ~ of kids.
Speaker:I have 13, 7, 5, and 5. So for the 13 is doing like research of the type
Speaker:of things that he can do, or the summer camps that he would go,
Speaker:or he can communicate with my nanny's tools like
Speaker:is having literally like a personal assistant,
Speaker:handling so many things for me,
Speaker:on my life. So he has it
Speaker:So you can
Speaker:be there for your kids, right?
Speaker:'cause you have five children and
Speaker:I have five,
Speaker:yeah. I have five children and I'm also helping my son going,
Speaker:my thirteen year so is going to an AI school as well.
Speaker:I'm just helping them to see also what they can do with AI.
Speaker:So let me tell you this example.
Speaker:I wanted my kids to be organized with the room.
Speaker:And it has been a hassle for them to have the room to make their beds.
Speaker:They're five, five, or seven.
Speaker:And to have the room clean and organized.
Speaker:So I have this idea was like, let's redecorate your room.
Speaker:And I was using AI to take pictures of the room.
Speaker:Okay. So they will say the things that they will want in the room.
Speaker:So the AI will come with a design of what they wanted and they fall
Speaker:in love with that. So I asked AI,
Speaker:hey, I'm not gonna spend more than $300 on this.
Speaker:So whatever you do.
Speaker:make sure that I didn't spend more than $300 on that.
Speaker:Okay. So when
Speaker:Yeah.
Speaker:they saw it, and this is the thing,
Speaker:they didn't think about it. I didn't say they saw it.
Speaker:AI saw it, how the room it was gonna look like.
Speaker:They were so excited. And now like they were all in in the room,
Speaker:they cleaned the room. The c the room has been cleaned for a month just because
Speaker:of that. Because
Speaker:They
Speaker:c it gave a vision.
Speaker:They gave them the vision of how the room was gonna look like.
Speaker:Yeah, I gave him a vision. Yeah,
Speaker:Okay.
Speaker:that's beautiful.
Speaker:and they made it themselves. So before you will have to hire a designer,
Speaker:and designer will have to come back with something.
Speaker:And then you didn't like it. And then you have to come back.
Speaker:Like it was in just seconds. Like we went back and forth.
Speaker:And then we ordered a few things on Amazon and the room looks amazing.
Speaker:They were so excited. They do their beds every day.
Speaker:They clean everything because they want the room looks like the picture.
Speaker:Sometimes they ask me, let me see the picture,
Speaker:That's cute. ~
Speaker:mommy. Let me see the picture to see
Speaker:if my room looks like that. So I showed the picture.
Speaker:~ for my husband, my kids and I make a whole song for him for Father's Day.
Speaker:And we did it with AI. we have a publisher Apple Music too.
Speaker:so what we did is my kids started talking about the things that they like about
Speaker:my husband as a dad. And then we just told my 13 years old,
Speaker:I told him how he was gonna make that on a song,
Speaker:and we made a song for his father's day.
Speaker:so he was
Speaker:I love it.
Speaker:so excited about his song, and we actually published it on Apple Music.
Speaker:So he shared that with people,
Speaker:and you can buy the song if you want to.
Speaker:there's so many things that AI is gonna help you in your life.
Speaker:is
Speaker:And that's so
Speaker:great 'cause with children, they thrive in creative environments so there's
Speaker:no limit to the creativity. So I love that.
Speaker:Yeah.
Speaker:Yes,
Speaker:yes. So I'm trying to use it for everything and to embrace the
Speaker:new generation is growing with AI is just part of their life the same
Speaker:way a computer is part of our life right now.
Speaker:and I just want them to see right now the opportunity that they have.
Speaker:Well Vanessa, I think that so many listeners are gonna wanna learn so much about
Speaker:you when they hear you talk. you're just really truly such a visionary.
Speaker:tell the audience, tell our queen we call them queens,
Speaker:tell our queens where they can learn more about you and some of
Speaker:the things that you're doing right now.
Speaker:to our queens listening here, I have several companies,
Speaker:but I will say probably if you go to my website,
Speaker:Vanessaalfaro.com, and you subscribe to my newsletter,
Speaker:you're gonna get everything else there that we have.
Speaker:my company, lunax.ai, you can also go to the website too.
Speaker:But Luna XAI, ~ we can help companies.
Speaker:If you're a company and you're trying to get a consultant to tell you
Speaker:how you can use AI and to do it for you,
Speaker:we can do that. We have also a lot of free resources for people because this
Speaker:is my passion. I love to talk about AI.
Speaker:And every time we do something in the company,
Speaker:I wanna teach them. Like I want everybody to know what we did.
Speaker:so we have free resources. We have an event that we do.
Speaker:twice a year that is called our EAI Challenge as well.
Speaker:So I would say that if you go to Vanessaalfaro.com and you sign
Speaker:up for our newsletter, ~ then you're gonna get all the information
Speaker:of everything and how you can reach out to us.
Speaker:So happy to help you. And I think this is something very important for everybody.
Speaker:this is the only thing that I would say not to wait,
Speaker:which is to learn, understand how AI can help you.
Speaker:And you know, your companies are big companies,
Speaker:as we discussed before, but with Aluna X AI,
Speaker:you work with small and medium sized businesses to teach how to use AI,
Speaker:right? You're not just working.
Speaker:You wanna clarify that because most of our audience will have small
Speaker:to medium sized businesses. You do work with small and medium sized businesses.
Speaker:Yeah. Yeah.
Speaker:I don't work with larger corporations,
Speaker:even though we have worked with real estate companies that have fifty employees.
Speaker:They're just over paying on payroll right now because that's
Speaker:the easiest solution right now.
Speaker:But we work with companies that at least have a hundred and fifty thousand dollars
Speaker:in revenue a year. and from that we can help them to
Speaker:implement AI and we just do like a series of questions and consulting.
Speaker:I have my team that is in charge of that.
Speaker:And we just do it for them. And we have also the solopreneurs that wants to do it.
Speaker:They have to do it themselves because they still don't have a company
Speaker:or they're just building their company.
Speaker:So they can go and go in our education programs and just learn how they can do it.
Speaker:I always think that it's important at least to have an understanding
Speaker:of how you're going to communicate.
Speaker:which is like a human. but people have all these fears and I think it's
Speaker:a mindset shift, as I said before.
Speaker:So for medium and small companies,
Speaker:that's the solution that we have.
Speaker:We don't work with larger corporations.
Speaker:Perfect, awesome. So let's wrap it up.
Speaker:as I mentioned to you, I was gonna ask you this.
Speaker:Vanessa, what are your three queen rules?
Speaker:yeah, I didn't know that you were gonna ask me this until today.
Speaker:~ but I would say
Speaker:I know, sorry.
Speaker:number one is delegate. my husband says that I'm the queen of delegation.
Speaker:I'm the
Speaker:Good.
Speaker:queen of delegation. So my number one rule is delegate.
Speaker:That's how you leverage everything that I can delegate.
Speaker:I delegate, and there are some things that you don't want to delegate.
Speaker:Like, for example, in my case,
Speaker:it has to be something extremely hard for me to delegate to go and not pick
Speaker:up my kids at school, right? So there are things that I don't want to delegate,
Speaker:but there are a hundred other things that I can delegate and I just delegate.
Speaker:So he he calls me the queen of delegation.
Speaker:the other one is something that I saw in a Netflix series.
Speaker:And I saw it on the crown. I don't know if you watch that documentary about
Speaker:the queen. And
Speaker:I did.
Speaker:well, she said something that really touched me because that's something that
Speaker:I have thought for a long time.
Speaker:I never said out loud. And she said,
Speaker:do not expect a thank you, because I am the queen.
Speaker:I have the pleasure to serve. So I don't expect a thank you.
Speaker:I'm just doing. I have the pleasure to serve.
Speaker:So I always think that we have the pleasure to serve people.
Speaker:the pleasure to serve my kids.
Speaker:So I never expect a thank you.
Speaker:I think that that is a blessing,
Speaker:the blessing that I have.
Speaker:And it's very harsh on people because most of the time we as a human want other
Speaker:people to thank us or to be grateful to us.
Speaker:and I just see it like in my room I'm here to serve.
Speaker:I'm here to serve my clients, I'm here to serve my ~ team,
Speaker:I'm here to serve my kids. I'm here to delegate,
Speaker:that's number one. But I just expect them
Speaker:to be happy is my pleasure to do it.
Speaker:so that's my second and my third probably not in order but my third
Speaker:R just feel like a queen. Just taking care of my other rule is like taking care
Speaker:of myself as a queen. As a queen.
Speaker:Yes, I love it.
Speaker:So taking care of
Speaker:everything everybody always is more important that's why you serve ~
Speaker:but if you cannot take care of yourself okay that fuel is it goes
Speaker:out so taking care of myself is very important whatever it is for you that
Speaker:is taking care of for yourself so I think that would be
Speaker:I
Speaker:the great one
Speaker:yeah, I love that you said that because you know,
Speaker:as women we kinda always taught to not focus on ourselves and and focus
Speaker:on everybody else. But you know,
Speaker:when you are the founder, you are the business and all the strategy,
Speaker:all the ideas, the life, everything comes,
Speaker:from you and even your ability to lead your team or lead your family.
Speaker:And you know, so I
Speaker:Mm-hmm.
Speaker:love that you said that. So, ladies,
Speaker:you heard it. The three queen rules for Vanessa are delegate.
Speaker:And it's a pleasure to serve. So don't expect a thank you.
Speaker:Please remember that with all your employees,
Speaker:because I hear so many people complain,
Speaker:like I give all this stuff to my employees,
Speaker:and they don't say thank you. But we we have two clients.
Speaker:We have our clients and then our internal clients,
Speaker:which are team members. and then number three,
Speaker:take care of yourself. I love it.
Speaker:Take
Speaker:care of yours not in order. Probably take care of yourself should be ~ number one.
Speaker:Be number
Speaker:one number one, yes. Yes,
Speaker:yeah. Well thank you so much. I really enjoyed having this conversation with you,
Speaker:Vanessa.
Speaker:Thank you so much. It was a pleasure and looking forward to hear more about you.
Speaker:Thank you so much.
Speaker:Thanks for tuning in, Queen.
Speaker:I hope today's episode gave you the clarity,
Speaker:courage, or conviction you needed to stop building your business
Speaker:by accident and start leading it by design.
Speaker:If this episode spoke to you, subscribe to Queen Mode so you never miss what's
Speaker:coming next.
Speaker:And if it made you think, pause,
Speaker:or quietly say, Okay, that was for me,
Speaker:share it with another powerhouse woman who needs the reminder.
Speaker:Your reviews, shares, and messages help more women find the show
Speaker:and more queens rise. And if something in today's episode hit a little
Speaker:too close to home, go find out how close.
Speaker:I built a 10 question scorecard called the Operator Trap.
Speaker:It shows you exactly where your business is running you and what it takes
Speaker:to take the crown back. Your results come straight into your inbox.
Speaker:Go to dranacastilla.com/slash operator trap.
Speaker:Until next time, keep showing up,
Speaker:keep leading boldly, and remember,
Speaker:you were born to reign.
